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To be able to address your customers effectively, you need a communication strategy that not only focuses on sales and marketing, but also takes into account project monitoring and service management. The ams.erp order management system, with the fully integrated CRM/XRM solution, offers this transparency across all processes.
- Integrated campaign management for successful sales/marketing campaigns
- Integrated customer and prospect management, from telemarketing and project monitoring to service management
- Integrated supplier management for subcontracting and supplier logistics
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- Lead management
- Campaign management
- Address and contact data management
- Activity-based reporting
- RFQ processing
- Quotation processing and costing
- Quotation configurator
- Quotation tracking and forecast
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