A func­tio­n­al CRM sys­tem is essen­ti­al for mana­ging the cus­to­mer rela­ti­ons­hips of a manu­fac­tu­ring com­pa­ny. In this sec­tor in par­ti­cu­lar, the lin­king of all order-rela­ted infor­ma­ti­on is cru­cial for Cus­to­mer Rela­ti­ons­hip Manage­ment. With CRM/XRM, ams.Solution AG offers a high-per­for­mance solu­ti­on that can also be used to mana­ge sup­plier relationships.

State-of-the-art CRM system for project manufacturers

The con­ta­ct manage­ment sys­tem clear­ly dis­plays all of the infor­ma­ti­on from the indi­vi­du­al pro­cess steps, which is requi­red for the main­ten­an­ce of cus­to­mer and sup­plier con­ta­cts. Dis­tri­bu­ti­on, for examp­le, bene­fits great­ly from cen­tral data manage­ment. After all, mar­ke­ting is not just a job to be cros­sed off the list, it is a spe­cia­list field whe­re real value can be added.

ams deve­lo­ps cus­to­mer-spe­ci­fic solu­ti­ons with real added value!

Individual CRM systems with additional benefits

In addi­ti­on to sim­pli­fy­ing the plan­ning and exe­cu­ti­on of sales and mar­ke­ting cam­pai­gns, the cor­po­ra­te user bene­fits from com­pre­hen­si­ve eva­lua­ti­on opti­ons. Import and export pro­ces­ses can also be taken into account and con­trol­led via cor­re­spon­ding inter­faces. When stan­dard CRM sys­tems have alrea­dy reached their limits, the ams solu­ti­on offers sophisti­ca­ted func­tions that give make-to-order manu­fac­tu­rers, assem­ble-to-order manu­fac­tu­rers and vari­ant manu­fac­tu­rers a com­pe­ti­ti­ve edge.

With the inno­va­ti­ve CRM/XRM sys­tem from ams, pro­ject manu­fac­tu­rers bene­fit from sys­te­ma­tic con­ta­ct manage­ment, which in turn pro­mo­tes stra­te­gic rela­ti­ons­hip management.